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Patient Rights & Responsibilities

At InterCare, we believe that good health care involves a partnership between you and our health care team. This partnership is based on a set of patient rights and responsibilities.

InterCare's patients have a right to:

  • Care regardless of race, religion, nationality, sex, age, disability, marital status, citizenship, or ability to pay.
  • Privacy.
  • Confidentiality of Information.
  • Be treated with respect and dignity.
  • Information about your health conditions.
  • Help make decisions about your care: say no to treatment; and be told what could happen if you refuse treatment.
  • Talk about concerns and suggestions to a supervisor.
  • An explanation of your bill and financial aid.
  • Know the name of the person providing your care.
  • A copy of your medical record according to our policy.
  • Know how we assess and treat pain.
  • Communication assistance.

It is the responsibility of InterCare's patients to:

  • Provide a complete and correct medical history.
  • Provide correct and current insurance information.
  • Tell the provider if you do not understand your illness or instructions.
  • Follow the instructions and advice given by the provider.
  • Tell the provider about changes in your condition or problems with your treatment.
  • Be considerate of the rights of other patients and of InterCare staff and property.
  • Call us if you will not be able to keep your appointment.

 

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